Professional Development Program Proposal
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Emotions are feelings that influence one’s attitudes and behavior, and ultimately determine one’s experiences. The concept of emotional intelligence was developed in 1990 by two psychologists Mayer and Salovey to explain the motivation and causes of certain human behavior. It refers to an individual’s ability to recognize, understand and organize emotional information, and in the process of managing themselves and their relationships. It comprises five aspects; being aware of self, being able to control oneself, motivation, ability to empathize with others and social skills.