Developing Good Interpersonal Skills

Communication is a process that human beings undertake either consciously or unconsciously. It is a process that human beings undertake in their daily activities. Both verbal and non-verbal methods are used in communication to deliver message and create understanding between the sender and the receiver. “Communication is the process of sharing ideas, thoughts, and feelings with other people and having those ideas, thoughts, and feelings understood by the people we are talking with”. Communication involves speaking, listening and observations. Communication failure is caused by breakdown of the link between the sender and the receiver. Measures should be put in place to avoid communication failure by preventing barriers to effective communication.